Question 1

How do I pay?

Accepted Answer

In crypto, into platform escrow. An order opens as awaiting payment; once the payment is confirmed the funds are held by DIDDock and the seller is notified to deliver. Sellers are never paid directly.

Question 2

When is the seller paid?

Accepted Answer

After you confirm delivery, or automatically when the confirmation window closes without a dispute. The platform keeps a 10% commission on completed orders.

Question 3

What if the seller never delivers?

Accepted Answer

You open a dispute from the order page. Support can refund you in full, split the amount or release to the seller, based on the order chat, the delivery record and the usage logs.

Question 4

Can I test before I buy volume?

Accepted Answer

Where a seller marks a test as available, request it in the order chat. Test terms are stated on the offer itself so there is no argument about what was promised.

Question 5

Why do some offers say 'unconfirmed'?

Accepted Answer

Because the seller left a detail you filtered on blank. Those offers still appear, flagged and sorted below confirmed ones. Switch on Strict specs in the filter rail to hide them entirely.

Question 6

How do I become a seller?

Accepted Answer

Apply from the seller program page, pay the seller fee in crypto, and wait for admin approval. Once approved you can list unlimited inventory across all categories.

Question 7

How are payouts handled?

Accepted Answer

Balances build up from released escrow. You request a crypto payout and an admin approves it. Payout requests and their status are visible in your dashboard.

Question 8

What gets a seller suspended?

Accepted Answer

Repeated non-delivery, routes or numbers that fail far below the stated figures, off-platform contact attempts, and any reported fraud or bypass use.

Question 9

Does my reputation follow me?

Accepted Answer

Yes. Completed trades, average rating, delivery success rate and average response time are attached to your pseudonym and shown on every offer you publish.

Question 10

Is my identity visible?

Accepted Answer

No. Other users see a pseudonym and your public stats. Email addresses are never displayed and are not shared between buyer and seller.

Question 11

Why is off-platform contact blocked?

Accepted Answer

Because escrow, dispute evidence and reputation only exist inside the platform. Email addresses, phone numbers and messenger handles are stripped from the order chat automatically.

Question 12

Where are credentials stored?

Accepted Answer

Delivery credentials — numbers, panel logins, SIP or SMPP details — are held against the order and unlock for the buyer only after escrow is funded and the seller delivers.

Question 13

Is everything on this marketplace legal to use?

Accepted Answer

Legality depends on your jurisdiction and your use case. SIM box capacity and grey voice routes in particular are restricted or prohibited in many countries. You are responsible for holding the licences and permissions your use requires.

Question 14

How do I report an offer?

Accepted Answer

Every offer and every order has a report action. Reports go to moderation, and offers can be taken down while a report is reviewed.

Frequently asked questions

Buying

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